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WHY YOU SHOULD SUBSCRIBE

Unlock the full benefits of supplements by incorporating them consistently into your routine.

 

HOW TO SET UP SUBSCRIBE & SAVE

CHANGING YOUR SUBSCRIPTION

We give you complete control to manage your subscription. You can pause or cancel at any time with no fees or charges. You can also change the frequency of your deliveries.

 

FAQs

How much do I pay?

Subscriptions are set up using a credit or debit card. Your card will be debited every time the product is dispatched..

Plus, our Price Match Promise* ensures you will always receive the best available price on your subscription products, even if the one-time purchase price on our website falls below your ongoing subscription price.

How do I sign up for Subscribe & Save?

It’s simple to subscribe to a product; just select the 'Subscribe & Save' option, choose the delivery frequency you require and click 'Set up now'. Your subscription will be added to your basket like a normal order.

After you have placed the order you will receive an email confirmation with all the details. You will then be able to see your subscription details on the ‘My Subscriptions’ page in your account area on the website too.

How easy is it to edit my subscription?

It’s easy to change the frequency of your deliveries. You can manage your subscriptions on the website by logging into your account and clicking ‘My subscriptions’. Here you can view and edit all of your active subscriptions. Alternatively, phone our friendly call centre on FREEPHONE 0800 73 123 77.

Can I cancel a subscription?

Yes, you can cancel your subscription at any time by contacting our customer service team on 0800 7812345. Please note subscriptions must be cancelled 72 hours before the scheduled dispatch date to avoid any charges.

Is it possible to delay my subscription?

Absolutely. You can manage your subscriptions on the website by logging into your account and clicking ‘My subscriptions’. Here you can view and delay any of your active subscriptions. Alternatively, phone our friendly call centre on FREEPHONE 0800 73 123 77.

Further information can be found on our Subscribe & Save Policy and Terms & Conditions pages.


*Price match promise is based on the one time purchase price excluding new subscription discounts and voucher offers.


The route and the method by which we transport your Shipment shall be at our sole discretion. We will use third party carriers to fulfil our delivery obligations to you. The table below outlines the delivery options offered by Healthspan:

 Post Zone for deliveryCostTarget delivery times
Ireland (Subscription orders)€3.501-2 working days
Ireland - On all orders over €50FREE
1-2 working days
 Ireland - On all orders under €50€7.001-2 working days

 

If we are unable to make a delivery of products because of an incorrect address, we will make all reasonable efforts to find the correct address. We will notify you of the correction and deliver or attempt to deliver the shipment to the correct address although additional charges may apply. Where our carrier is unable to complete the delivery of products for whatever reason they will try to leave a notice at the receiver's address stating that delivery of products has been attempted and the whereabouts of the shipment.

For deliveries outside of Ireland please visit www.healthspanelite.co.uk

Cookie Policy

DEFINITIONS

This Policy contains the following definitions used throughout:

 TERMINOLOGY MEANING
 Healthspan Healthspan Limited and its affiliates and subsidiaries from time to time
 The Policy The Cookies Policy
 Personal Data Any information which is related to an identified or identifiable natural person.
 Site/Website Healthspan EIRE Website: www.heathspan.ie
 Healthspan Elite EIRE Website: www.healthspanelite.ie

Introduction

Healthspan uses cookies, which amongst other things, help us to improve your experience on our Site, and to make sure you get a seamless service. We store cookies to hold items in your basket or to make filling out forms easier. Here’s some more details about what cookies we are using, how we are using them, and how cookies impact your online journey with us:

What is a cookie?

Cookies are small text files that are placed on your browser by websites that you visit. They can do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. They can also help to ensure that the adverts you see online are more relevant to you and your interests.

A cookie can fall in one of the following categories:

Essential cookies - these cookies are required for the website to function to allow you to shop, and might include determining if a user can access a secured area of the website, adding products to your shopping basket and allowing the website to identify and remember what products you have added to your shopping basket. Without these cookies, you will be unable to use our Site.

Marketing & Social cookies - these cookies are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission. Social media pixel cookies are used to personalise any advertising we do on social media channels, such as Facebook, to make our advertising more relevant.

Analytical cookies - these cookies help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.

Personalisation cookies - these cookies allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.

Cookies can also be categorised as persistent or session cookies, in terms of their retention period:

Persistent cookies - these cookies remain on a user's device for the period specified in the cookie. They are activated each time the user visits the website that created that particular cookie. These cookies can remain on a user’s device for a period that ranges between a number of days and a number of months, or can be dropped on the device permanently.

Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Storage preferences

When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalisation of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.

Use of cookies by Healthspan

For more details on all the cookies that Healthspan uses, please click here.

How to change your cookies settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Please be aware that unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you log on to our Sites. Please note that if you refuse to accept certain cookies, some of the functions on our Sites, such as adding a product to a basket or trying to purchase a product online, may not work.

Updates to this policy

Healthspan reserves the right to update this policy in line with current legislation and best practices.

Last amended date: 21/10/2021