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WHY YOU SHOULD SUBSCRIBE

Unlock the full benefits of supplements by incorporating them consistently into your routine.

 

HOW TO SET UP SUBSCRIBE & SAVE

CHANGING YOUR SUBSCRIPTION

We give you complete control to manage your subscription. You can pause or cancel at any time with no fees or charges. You can also change the frequency of your deliveries.

 

FAQs

How much do I pay?

Subscriptions are set up using a credit or debit card. Your card will be debited every time the product is dispatched..

Plus, our Price Match Promise* ensures you will always receive the best available price on your subscription products, even if the one-time purchase price on our website falls below your ongoing subscription price.

How do I sign up for Subscribe & Save?

It’s simple to subscribe to a product; just select the 'Subscribe & Save' option, choose the delivery frequency you require and click 'Set up now'. Your subscription will be added to your basket like a normal order.

After you have placed the order you will receive an email confirmation with all the details. You will then be able to see your subscription details on the ‘My Subscriptions’ page in your account area on the website too.

How easy is it to edit my subscription?

It’s easy to change the frequency of your deliveries. You can manage your subscriptions on the website by logging into your account and clicking ‘My subscriptions’. Here you can view and edit all of your active subscriptions. Alternatively, phone our friendly call centre on FREEPHONE 0800 73 123 77.

Can I cancel a subscription?

Yes, you can cancel your subscription at any time by contacting our customer service team on 0800 7812345. Please note subscriptions must be cancelled 72 hours before the scheduled dispatch date to avoid any charges.

Is it possible to delay my subscription?

Absolutely. You can manage your subscriptions on the website by logging into your account and clicking ‘My subscriptions’. Here you can view and delay any of your active subscriptions. Alternatively, phone our friendly call centre on FREEPHONE 0800 73 123 77.

Further information can be found on our Subscribe & Save Policy and Terms & Conditions pages.


*Price match promise is based on the one time purchase price excluding new subscription discounts and voucher offers.


The route and the method by which we transport your Shipment shall be at our sole discretion. We will use third party carriers to fulfil our delivery obligations to you. The table below outlines the delivery options offered by Healthspan:

 Post Zone for deliveryCostTarget delivery times
Ireland (Subscription orders)€3.501-2 working days
Ireland - On all orders over €50FREE
1-2 working days
 Ireland - On all orders under €50€7.001-2 working days

 

If we are unable to make a delivery of products because of an incorrect address, we will make all reasonable efforts to find the correct address. We will notify you of the correction and deliver or attempt to deliver the shipment to the correct address although additional charges may apply. Where our carrier is unable to complete the delivery of products for whatever reason they will try to leave a notice at the receiver's address stating that delivery of products has been attempted and the whereabouts of the shipment.

For deliveries outside of Ireland please visit www.healthspanelite.co.uk

Modern Slavery Statement

Healthspan is a Guernsey and UK based direct retailer of Nutritional Supplements, Vitamins and Healthcare Products. It sources its products from around the world using regular suppliers who satisfy quality criteria assessments.

Healthspan opposes Slavery and Human Trafficking and will never knowingly conduct business with suppliers or employees who engage in such practise. It undertakes to remunerate employees at or above the minimum wage specified for that area of the world in which it is conducting business.

Healthspan conducts supplier audits of its regular suppliers. The audits are scheduled and review many aspects of the supply chain including the supplier’s policies towards environment, safety, child labour, quality control measures, slavery & human trafficking and other legal requirements. The audits also include onsite visits.

Healthspan recognises that raw material procurement in some parts of the world may operate in a higher risk environment. It therefore only acquires raw materials through established parties recognised in its industry who operate quality control regimes and have their own slavery and human trafficking policy in place. In addition in its supply agreements it requires the suppliers to certify that materials supplied comply with the laws of the countries in which those companies do business which would include legislation addressing human trafficking and slavery.

Healthspan has incorporated its policy into its staff handbook; the terms of which staff members are expected to be aware of and to comply with. The need for additional staff training in this area is considered on a case by case basis following management and staff appraisal covering the training requirement for each employee.

Policy approved by Healthspan Limited and Healthspan UK Limited Boards on 27 October 2015.

Derek Coates Signature

D.S.Coates, Chairman